Terms and Conditions

1. Subject of the contract

The following terms and conditions apply to orders and supply of defense equipment including accessories, as well as services rendered ordered or purchased by the customer via the Piexon webshop.

2. Exclusive application of the general terms and conditions

Only the following terms and conditions apply in relation to these services.

3. Of the agreement

All offers of Piexon AG are not binding. The contract is concluded by electronic order from the customer and the electronic acceptance by Piexon AG. At this stage, the order can no longer be changed or cancelled.

4. Payment

Customers have the choice of settlement by credit card or also via paying-in slip. For payments by paying-in slip, the term of payment is within 30 days net, without deductions. If settlement is not performed within 30 days, Piexon AG reserves the right, to suspend further orders and to debit the expenses for reminders and collection to the customer. A reminder automatically entails the temporary suspension of payment by paying-in slip. In the case of debt collection proceedings, the payment by paying-in slip is definitely blocked and Piexon AG may require payment by credit card for further orders.

5. Reservation of proprietary rights

Piexon AG reserves ownership of the ordered goods until the invoice amount is settled in full.

6. Delivery

The delivery is executed ex warehouse Aarwangen/Switzerland. Possible deadlines stated by Piexon AG are not binding. No claims can be accepted due to variations of delivery times.

No deliveries on Saturdays, Sundays and official holidays. Piexon AG determines the means of transport and shipping. Partial deliveries are permitted. After confirmation of the order by Piexon AG the products are shipped to the address stated by the customer in the order specified.

The refusal to accept of ordered merchandise shall not relieve the customer from payment of the purchase price. The customer assumes responsibility for the delivered products, even if these are delivered in his absence. Obvious defects of the products must be indicated within 5 days after receipt of receipt. Otherwise the goods shall be deemed accepted. Products ordered by mistake, will be neither taken back nor refunded by Piexon AG.

7. Warranty / liability

With the reception of the ordered defense equipment, liability, in particular the responsibility for secure storage, is completely passed on to the customer

Piexon AG guarantees, that the products supplied are free from manufacturing faults and material defects during the warranty period stated on the packaging and the appliance. This warranty includes the proper functioning of the product during the warranty period, provided the safety regulations have been observed.

The warranty is limited to the replacement of a faulty device, which must be returned to Piexon AG before the end of the warranty period (expiration date). Damages caused by incorrect handling, improper use or abuse are specifically excluded from this warranty.

Piexon AG is not liable for damages, if changes were made to the product by third parties. Claims for replacement of defective products will not be accepted under these circumstances. In particular no liability for any consequential damage is accepted. Piexon AG is not responsible for the consequences of use of the product as well misappropriate or illegal conduct in relation to our products.

8. Privacy policy

Personal data of the customers are raised solely in line with the statutory provisions. All data and information stored in our systems is for internal use only.

9. Final provisions

Should one or several provisions of these terms and conditions become invalid, this will not affect the validity of all other provisions. The ineffective provision will be replaced by relevant legal regulations.

Only Swiss law is applicable. Court of jurisdiction and place of fulfilment is CH-4912 Aarwangen.